VOLUNTEER FREQUENTLY ASKED QUESTIONS?

HOW OLD DO I HAVE TO BE TO VOLUNTEER?

You can start volunteering at the age of 19.

ASIDE FROM AGE, WHAT ARE THE BASIC REQUIREMENTS TO BE A FESTIVAL VOLUNTEER?

Most volunteer positions are physically demanding to some degree whether it be standing, sitting, walking, lifting, pouring beers or using tools for extended periods. All roles require some level of attention to detail. Lastly, we require specific certifications - Smart Serve.

I HAVE A PHYSICAL/MENTAL DISABILITY. IS VOLUNTEERING FOR THE FESTIVAL STILL ACCESSIBLE TO ME?

We are happy to have all volunteers join us! Please read the volunteer job descriptions carefully to select which job fits your skills best.

HOW MANY SHIFTS DO I NEED TO DO?

When events happen our co-ordinator will reach out to everyone on the volunteer list to discuss options and availability.

HOW LONG IS EACH VOLUNTEER SHIFT?

Most shifts are 4-8 hours long, but shift times may vary.

HOW DO I CONTACT VOLUNTEER SERVICES IF I HAVE MORE QUESTIONS?

You can contact the Volunteer Services Team at email

WHAT IF I NEED TO CANCEL ONE OF MY VOLUNTEER SHIFTS?

If you need to cancel a shift for any reason please email the Volunteer Services Team at: email

WHO DO I REPORT TO?

Volunteers will have a Volunteer Leader to directly report to with any questions or concerns, as well as to check out after a shift.

IS THERE A DRESS CODE FOR VOLUNTEERS?

All volunteers will be issued one volunteer t-shirt as your uniform which you are expected to wear during your shift.

WHAT DO I NEED TO BRING WITH ME TO MY VOLUNTEER SHIFT?

You will need to bring your volunteer t-shirt. To be comfortable for all types of weather conditions, if the event is outside. We do not provide a secure area for personal property. We recommend bringing knapsacks or fanny packs large enough to carry the items you require for your shift.

WHAT IS NOT ALLOWED DURING MY VOLUNTEER SHIFT?

Alcohol consumption is not permitted while on duty. Please limit personal cellphone use while on duty, especially when there are tasks to be completed.